May 5th, 2005


(no subject)

[talk client through links to webpage where his applications can be started from]
Me: "There will be a couple of links there, one for 'Excel with PI Datalink' and one for 'PI Processbook 232'."
C: "Yeah, I need to get into PI Processbook."
Me: "Okay..."
C: "...okay, so what do I click on here?"
Me: "uh... what do you need to get into?"
C: "Oh, uh, Processbook."
Me: ".............well, maybe click on 'PI Processbook 232'..."
C: "Oh, okay, thanks!"
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