Diskrepansi (diskrepansi) wrote,

  • Mood:
  • Music:
Okay, so I was nice and took a call when I was on my dinner break - I figured I'd help out, since the phones were busy, and the calls were each taking a while to go through.

Translation: I was a fuckin' idiot!

It turned out to be a client who was waiting for a call-back from the other technician working this eve. I tried to simply take a message, but the other tech told me to walk her through a quick portion of the fix, and then the client should be able to continue on her own from there. Wouldn't ya know it - the "quick portion" didn't work, and I ended up wasting all my break time dealing with a frustrated and swearing client.

I managed to get myself off of the phone when I offered to test the same kind of connection here in the office and get back to her. Lo and behold, we ended up getting the same problems here. It was then quietly left up to me to call the client back with the bad news that we couldn't help her tonight. Was this even my client?? Yes, yes, I know - they all are, right?

Okay, so then, when I asked that the television be turned down (lest the client believe we're just goofin' off around here), the volume must have been decreased by about 2% or so. Perhaps I'm just being unreasonable, but when I say, "please turn down the volume so that the client can't hear the TV," I actually mean that the volume should be set low enough so that the client can't hear the TV! Was I speaking Swahili??

<sigh> okay, enough venting... sorry for your boredom.

  • (no subject)

    Wow... haven't been here in a while.

  • (no subject)

    teacher asks a question: "there are four birds sitting on a wire and a gunshot goes off. how many birds are left?" little johnny says "no birds are…

  • (no subject)

    A woman is in a grocery store and happens upon a grandpa and his poorly behaving 3 year-old grandson at every turn. It's obvious Gramps has hishands…

  • Post a new comment


    default userpic

    Your reply will be screened

    Your IP address will be recorded 

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.